The first church grew quickly because something exciting happened the people wanted to
tell others about. Word of
mouth marketing.
Is the most influential
recommendaton we can receive one from a magazine, a TV commercial, or from a trusted
friend?
We can see the power of the concept by taking a look at a fairly modern
technology called Skype which allows you to speak to people on other computers or call
people throughout the world from a computer. At present the website shows the number of
software downloads at over 242-million. Most of the growth has been due to word of mouth.
An important question to ask a congregation is: "Would you
be happy to invite friends and acquaintances to this church?"
If there are reasons members
would not invite others, those are likely the reasons a church is not growing.
Church members must slip on the
shoes and into the minds of those who have never attended a church. Or, at least, have
never attended their church. Chances are it will never happen without a personal
invitation. Maybe several.
A good example for marketing the
church is a car salesman. The purpose of marketing is to get the person looking for a car
into the showroom. Then, the salesman must sell him the car in such a way the shopper
wants to return again and again for service.
We probably won't find those
looking for a church, or thinking about it, without talking to them about church.
Let's ask some more questions:
* What has your church done
lately that is newsworthy or buzzworthy (generates talk)?
* If your church is doing significant things, are people finding
out about it?
* Are members inviting other people to the church?
* When people visit the church do they go away with a positive
impression and tell other people?
* Do you gather feedback from members and visitors to improve
your church?
* How are people finding out about your church? Are they
receiving a consistent positive message or is most of the information gleaned from gossip
and hearsay?
To do something buzzworthy often means to go against tradition
and do something unexpected -- something that can tap into the psyche of everyday people
and stir up positive emotions. Do some brainstorming and be creative.
Yes, of course, the power of
God's Word and prayer will be crucial in creating the excitement members need to talk
about their faith and their church. But, ultimately, church members must go and tell.
Someone said, "If you always do what you've always done,
you'll always get what you've always got."
If what a church has is not
enough members going and telling, it's time to do something members will want to go and
tell others about.
